Hotel disputes aren't uncommon, and dare I say it's usually the guest who starts them? Imagine working your shift, minding your own business, when a guest comes right up to you and demands a full refund because they are in fact, leaving now. The thing is, you just checked them in, 45 minutes ago. You know you can't give them a refund… It's against the hotel's policy. On the other hand, you don't really want to start an argument, and anyway, it's late. What would you do? Well, this front desk wo…