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'She was livid from the moment she walked in': 15+ Customer chronicles told by retail workers

'She was livid from the moment she walked in': 15+ Crazy customer chronicles told by retail workers

Retail workers could tell you a story or two about their most memorable customers . As a cashier, you may serve hundreds of people each day, so when someone throws a huge fit or is especially impolite, it sticks with you. Whether you're working in a clothing store or a popular spot in the mall or a fast food restaurant, you're bound to get some odd customers. Usually, customers ask the same few questions over and over. But there are exceptions. For example, one person shared that they had a cus…
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Grocery Shopper Gets $.25 Cent Payback on an Entitled Karen by Commandeering Her Cart

The grocery store is a lawless place.
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'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

A customer was a bit too eager to shop at a new store in town. At some restaurants that are brand new, a “soft launch” will take place for the first few weeks they're open. During the soft launch, servers are being trained, the kitchen staff is learning how to make the food properly, and therefore the service might be a little slower than normal. That's all well and good for the restaurant industry, but there are no soft launches in retail. That didn't stop this woman from trying to break into…
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'He was the type to always blame us': Store greeter caught on camera giving his coworkers orders

'He was the type to always blame us': Store greeter caught on camera giving his coworkers orders

These coworkers just couldn't get along with their store's greeter. You'd think that as a greeter, you'd have to have a sparkling personality, or at least be pretty easy-going. Greeters are placed at the front of big chain retail stores to say hello to each shopper who enters. They can point shoppers toward the right sections of the store, and many of them check receipts as customers are exiting the store. A lot of times, these positions are given to older workers. That way they can sit down an…
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'Instead of raises we get "Work Bux"': 20 Retail workers share the little things that get on their nerves

These retail workers have a bone to pick with some of their worst customers. Imagine you're a customer at a retail store , about to peruse the clothing section or toy aisle or garden section. But you've got your to-go coffee cup with you, and halfway through your trip, you've drunk all of it. What to do now? If you're like a surprising amount of shoppers, you'll just take the cup and leave it on a random shelf. It might be half-full or totally empty, but either way, these shoppers think their i…
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'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

Following these orders struck this employee as odd, but they did as they were instructed . After all, what the bosses say goes, even if you think it's the silliest thing you've ever heard. Recently, there's been some online discourse about how small shops make enough money to stay in business. The basic premise of people's question is: How does a tiny store with just weekend foot traffic or tourist traffic manage to stay afloat? What if just a few customers come in each day? How does the place…
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'Sheila storms off to the back': Small business retail employee gets back at boss

'Sheila storms off to the back': Small business retail employee gets back at entitled supervisor

This employee got stuck working with a supervisor they were particularly not fond of. That happens in life. You can't always work with your work bestie. It makes a huge difference when you have fun coworkers. You both have to be there for an entire six- or eight-hour shift, so you may as well try to make it enjoyable. Some coworkers have a great sense of humor. Others you'll get to know on a deep level and know all of their interesting lore. Having deep conversations while folding shirts togeth…
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'I decided that I would charge him much, much more': Small business gets even with 'belligerent customer'

This small business knows how to handle their most demanding customers. As a small business , you face unique challenges and have advantages that big chains don't always face. Especially in family-run businesses, the working conditions can be much friendlier to staffers. Corporate chains with hundreds of employees may seem cold in comparison---there's no way they can keep track of all those people. But at a small company, employees can have a little more leeway when it comes to their day-to-day…
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'This cappuccino feels like it's half foam': 20+ Customers who brought their most confusing questions to employees

'This cappuccino feels like it's half foam': 20+ Customers who brought their dumbest questions to baffled employees

The only people more confused than these customers were the befuddled employees trying to help them. If you've ever worked in customer service for any amount of time, you already know that some customers just need to rant and vent and get all their anger out. You can offer them solutions to their problems, and that's not good enough for them. Sometimes they'll just reject your ideas outright and demand a manager. As you can read about in one story about a block of cheese, some customers have no…
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'He stole a bunch of bananas. Seriously.': 25+ Managers who had unbelievable reasons for firing an employee

'He stole a bunch of bananas. Seriously.': 25+ Managers who had unbelievable reasons for firing an employee

Managers never want to have to tell an employee they're being let go , but sometimes their hand is forced. If the employee is talking back to customers or caught on camera stealing money out of the till, sometimes the manager will have to fire them for the good of the company. When u/edge231 asked, “Managers of Reddit, what is the stupidest thing an employee did that forced you to fire them?” there were over 15,000 people who chimed in with their craziest stories. Folks, today I learned a fasci…
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'I can't fire him, because he's my boss': Customer lets her kid wreak havoc in store because she's 'the owner's daughter'

'I can't fire him, because he's my boss': Customer lets her kid wreak havoc in pool store because she's 'the owner's daughter'

Some customers will look at a sign that says “Don't climb on this” and then let their kid crawl all over it anyway. It's not that they can't read the sign, it's not that they didn't see it. They just don't care. Lots of customers are entitled, and they think that any mess they make in a store is not theirs to clean up. They believe that since they're the prized customer, all employees need to bend to their will, and bring out a broom to clean up any mess they make.
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'What time does the internet close?': 40+ Customers who had ridiculous questions to ask their local retail workers

'What time does the internet close?': 40+ Clueless customers who had ridiculous questions to ask their local retail workers

Have strength retail workers , you will need it when these customers show up. As a cashier, you'll ring up hundreds of customers each shift, and you'll probably forget all of them, except those who are exceptional. Maybe they're especially kind in a job where many customers are impolite. Or maybe they're really funny and manage to make you laugh. Or, if you're these people, you've remembered the customer because they've asked some of the most absurd questions ever. Several people who worked in…
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'A woman came in to return a bag of soil because "the bag was dirty"': 25+ Retail workers who were baffled by their customers' requests

'A woman came in to return a bag of soil because "the bag was dirty"': 25+ Retail workers who were utterly baffled by their customers' requests

While working retail, these people have seen it all. Cashiers get to see people from all walks of life, of all ages, and of all levels of sanity. These retail workers shared some stories of the wildest interactions they've had with customers. That's one of the strange things about working retail---you always have to take the customer seriously, even if you're pretty sure they're messing with you. Some customers love to mess with retail staff , even though no one seems to find it funny except th…
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'Everyone who came to my register [got] 20% off': 20 Employees who quit on their first day of work

'Everyone who came to my register [got] 20% off': 20 Employees who quit on their very first day of work

These people had a sneaking suspicion they weren't going to like their new job . So they quit ASAP---many of them quit right after their first shift. There are a lot of clues that can tell you if a company is a good place to work or not. For example, if you go through the interview process and the steps are clear and the company is communicative, that's a good sign. But imagine you show up to an interview , and there are dozens of other people there. Hmm, that's the first sign. Then, you and al…
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'Do these smell like the right pants to you?': 20+ Times retail workers had to answer funny questions from customers

'Do these smell like the right pants to you?': 20+ Times retail workers had to answer the world's silliest questions from customers

Kudos to these workers who didn't burst out laughing after hearing these customers' questions. I'm sure it wasn't easy to hold in laughter when customers get things so unbelievably wrong. When you work at a retail store , you quickly learn that customers don't ask a wide range of questions. Even though you spend 40 hours per week at the job, it's potentially a customer's first time there. You end up answering questions like, “Is everything included in this store-wide sale?” or “What aisle is to…
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'What would have been a 10 minute drive... ended up being a 4 day wait': One-hour-photo employee tells customer their photos are at another store, customer insists they're at the location 'on her way to work'

'What would have been a 10 minute drive... ended up being a 4 day wait': One-hour-photo employee tells customer their photos are at another store, customer insists they're at the location 'on her way to work'

Getting your prized photos printed out used to be a common occurance back in the day. Before cell phones, you'd snap photos on your camera , then take the film to get developed at a grocery store or pharmacy. Some places advertised one-hour photos, so your parents might take you grocery shopping and swing back around to collect photos at the end of the trip. Then, they'd have some great pics of the kids to show off, or have a cherished group photo to put in a nice frame. Based off these nice ch…
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