From their Facebook page:
People all around us were making fun of the restaurant & how bad the service was. Yeah, it was pretty terrible. But, it was very obvious that the issue was being short staffed, not the server. He was running around like crazy and never acted annoyed with any table. At one point we counted he had 12 tables plus the bar. More than any one person could handle! As I sat there and watched him run back & forth and apologize for the wait, I said to Steven… Wow, this used to be us. Waiting tables. I don't miss it at all and I never loved that job. I did it for the tips. Steven and I agreed it would feel good to make this guys night when he would probably be getting minimal to no tips due to slow service. We walked out before he saw this and I'm not posting this for a pat on the back. I'm just sharing this as a friendly reminder to think of the entire situation, before you judge. And always always always remember where you came from.
The owner of the restaurant offered a statement, via Business Insider:
I would like to address the LeSean McCoy tipping situation and our role in it.
For starters, I take total and complete responsibility for sharing this receipt. It was not our server's decision, it was mine. I am to blame.
I decided to take action after some serious thought. And while I'd like to apologize to Mr McCoy, I cannot in good conscience do so. I stand by my actions one hundred percent.
Mr McCoy and his three companions came into my place on Monday afternoon, and immediately the whole staff was excited. Mr McCoy is a skilled athlete and is one of our beloved Philadelphia Eagles. A true Philly legend and a sports hero. Understandably my staff was really pumped, especially on the heels of they terrific win the day before. (Go Eagles!).
Mr McCoy and his friend sat inside at a booth next to my management and next to me. They were given excellent service. Impeccable service. If anything, our server was a little nervous as was our food runner, because they are big, big fans.
He and his group, from the moment they sat down, were verbally abusive to our staff in the most insulting ways. The derogatory statements about women and their sheer contempt for the staff serving them wasn't the end, however. After Mr McCoy and his group left I looked over and saw their server, my friend, with his head bowed down and with a very confused look on his face. I took the receipt out of his hand and I couldn't believe that anyone could be so callous. Mr McCoy had left a .03% tip for our staff. Our staff that was beyond excited to see him walk into our burger joint and was excited to serve him. That's twenty cents on a tab of over $60. Twenty cents that our server has to split with the food runner and the bartender. Two dimes from an insulting multimillionaire.
I bet Mr McCoy is usually an awesome dude. And everyone has their bad days. But I'm from Philly and have had the pleasure of meeting many of our bad ass sports heroes. Ron Jaworski I met as a kid and I love. Iverson I loved. Mike Schmidt! You name 'em. I love all of our athletes past and present. Hometown heroes who treat those below them with some respect. And maybe Mr McCoy was having a "bad day" after his big victory all that, but the reports of him receiving "bad service" is a complete slanderous lie, and my crew here is better than that and deserves better than that.
At the end of the day, I did what I felt my heart told me to do. And I don't want anything from Mr McCoy, but...maybe an apology to his server who gave him excellent service would be cool.
Again, I am the owner and I take full responsibility for my actions. Eagles fans, I feel ya. Id be pissed too. But a man's gotta do what a man's gotta do and stick up for his friends.
Hate mail should be directed to firstname.lastname@example.org. I will respond to you right after I catch up on this mornings hate mail.