Working in customer service is both a blessing and a curse. While it is true that you interact with a variety of individuals throughout the day, you also sort of roll the dice and hope that the people you meet will greet you with a smile and a friendly attitude. Well, the story below is of a girl who hosted/managed the restaurant she has been working at for the last five years. On that particular night, though, in contrast to other nights, OP encountered one of the worst couples she had ever me…

Assigned spots are assigned for a reason, or so you would think. One restaurant owner felt entitled to his neighbor's spot in the parking garage because it served him in the sense that it was close to the restaurant he owned. At first, OP, the neighbor, had no idea that it was the restaurant owner. All they knew was that there was someone parking in their assigned spot. OP would call the restaurant again and again, asking them to move the car, and to stop parking there. Restaurant management co…

Every time we dine at a fine restaurant, we mentally prepare ourselves for the horrible moment when we get handed the check. No matter how prepared we think we are, our hearts skip a beat as soon as the bill lands on the table. The story below is of a young and daring teenager who thinks he can get away with anything. I guess it has to do with the naivety of children that lingers in our teens. To get back to the point, this young boy opted to invite all of his closest buddies to a fancy restaur…

Entitled people often don't realize when they're disrespecting someone. Lost in their own world and wrapped up in their own tiny lives, self-important folks don't realize how their actions are affecting the people around them– especially those of us too polite to clap back. However, once in a blue moon, entitled naivety can punish someone without conflict.

Consider this: You have been working for what seems like forever. Just as you are about to clock out, a couple enters the restaurant and asks to be seated. You obviously attend to the unwelcomed couple, and then just like that you realize that you're not going home anytime soon. As if that weren't awful enough, the couple now treats you like they own the restaurant, giving you the run-around, yelling at you, and expecting you to treat them like royalty. Well, that's exactly what happened to our…

Running around the restaurant trying to take orders, pick up dirty plates, and grant ridiculous requests such as ‘Give me a literal bowl of ketchup’ is exhausting. Especially when your entire wage depends on the kindness of strangers, also known as customers. Are they going to tip? How much are they going to tip? Will I be able to afford to fix my car this month, or am I going to cry when I see my account balance instead? You never know. Around the holidays, people are often a little more gener…

Every one of us has at least one friend who could benefit from a little modesty. I mean, I'm all for self-love and confidence, but it's a fine line to walk. The story below accounts for a young and proud man who was deeply humbled by a small chicken. This is the story of an arrogant individual who, like most conceited people, tends to reap more than he can sow. I'll let you decide whether to refer to this man as Mr. Hotshot or Adam. However, let's get back to the point, Adam invites the whole f…

Before we wrap up the dysfunctional year that was 2023, let's do a recap of the most dysfunctional customers servers were forced to encounter on the job. Being a server requires a certain bandwidth to be able to withstand a lot of unfair treatment from managers, Karens, etc. That being said, every so often, that bandwidth is tested no matter how much experience one may have in this field. Sometimes, customers demand something so outrageous (like seriously, dude? you can't live without tartar sa…

Sometimes it's just the idea of revenge that gets the blood pumping. The sheer possibility that you could retaliate if you wanted to. But alas, when it comes to Karens in the wild –it's best to be the bigger person. Especially when said Karen is shouting and turning heads for no good reason. In this case, OP works at a sandwich store; everything is fine and dandy until a Karen demands for her order to be delivered a different day. Chaos ensues when she finds out that isn't a possibility. And by…

Working in the service industry will put you within arm's reach of some of the most irrational people on the face of the planet, and after the initial grinding your teeth and crossing your eyes phase, you get used to dealing with them. A hostess told her story on u/entitledpeople, where she relayed a frustrating story with an even more frustrating outcome. She had an encounter with one of those Karens you always dread who are about to walk in the door and change the entire menu… You know the ty…

The best part of managing or owning a business is that you're the master of your own destiny; success or failure rests primarily on your shoulders. The worst part of managing or owning a business is that you're always going to be at the whim of petty delusional customers who, for some reason, any reason, may at some point perceive that you've wronged them in some way, even if the result they're upset about is directly a result of their own actions. Still, they'll leave reviews and maybe even ma…

This restaurant closer was ready to “prove a point.”

This bank is not banking. You'd think the one thing banks would know how to do is to hold and distribute money , but you'd be mistaken. If you've ever worked in retail or food service, then you probably know that needing more change for your cash register till is an ongoing thing. Especially on the busiest days, cashiers need refills on their quarters and dimes fairly often in order to avoid giving customers like $.65 in pennies and nickels . Even in a world where lots of people pay for almost…

Being a customer-facing worker means having to put on a smile even when you are about to spontaneously combust underneath the surface. This is a grim and unfortunate part of the reality of what it is to be a server or to work in customer service in general. However, every so often, you get the opportunity to serve a little malicious compliance and/or some petty revenge along with an entitled customer's meal. Sure, you're still serving your customers with a smile, but little do they know, you ha…

A restaurant manager decided he wanted to cut costs on quesadillas, starting by using crepes instead of tortillas. That's probably because he had basically no real-world experience running a restaurant. Instead, he'd just taken a cooking course, then decided to cut costs at the restaurant in the quickest and easiest way he knew how: by making the food taste worst. Whether you're at a five star restaurant or a hole in the wall food shack, the quality of the food matters above all else. If your h…

Entitled customers are really twisting the whole “customer is always right” saying these days. Whatever happened to straight factual information? Some things simply cannot be argued, no matter who you are. For instance, salmon is a type of fish. When you order it, expect fish to come to your table. In addition, if a server tells you they are out of a specific dish, it's not up for debate. They're simply out. Once again, this isn't an opportunity to flex your muscles and enforce a false sense of…