‘I never got the food’, said the customer, perplexed, and continued ‘I'd like a refund'. Fair enough, right? Wrong. The restaurant manager's response was astounding, as made it clear that it didn't matter… They were not going to reimburse the customer for the food, regardless of whether they received it or not. If that sounds crazy, that's because it is. But wait, let's pause for a second and rewind. The customer in question took to r/pettyrevenge to share their order gone wrong story. Let's ca…

One customer was absolutely livid when his server did him a 'graceful favor' when his card was declined. The situation evoked quite a discussion on Reddit, where people either completely agreed with the original poster (OP), or totally disagreed and thought that they were in the wrong. So what happened? Well, a very rude customer showed up to eat at OP's workplace, and after serving them, OP came to give them the check. Unfortunately, their card was declined. OP didn't want to embarrass the cus…

At what point will hiring managers just acknowledge that the reason why people are applying is always ultimately about a paycheck? Sure, sometimes there can be passion that motivates an applicant to apply for a particular position, but a paycheck is a paycheck and people need money to live. That's the point of work. With that in mind, no one should dress a job up to be anything else during the application process. It also should not be a bad thing if a candidate states that they want a certain…

Every restaurant handles pick-up orders a little differently, and that leads to confusion. You kind of have to play mind games to figure out their system. I should be easy, right? You order food from the place around the block from you, and they say it'll be ready in 20 minutes. Great! But then when you show up 20 minutes later, they haven't even started your food. If you try and course-correct and show up after 45 minutes the next time, you may find your dish is soggy and cold. It's a hard gam…

Some customers are so particular with their orders one has to wonder why they went to a restaurant in the first place. If you're going to be that difficult, it will be a much better use of everyone's time if you stay home and make your own food. Part of going to a restaurant means choosing from the options that have been presented to you (they call it a menu). It's one thing if you have an allergy or would like to make an easy adjustment to an order. However, it's quite another thing to request…

The tipping culture these days is something that has definitely gotten out of hand. Setting aside the ridiculous expectations that people should be tipped for even the smallest of services, even hardworking waiters and servers should be getting their money from their employers, and not have to rely on tips from customers. Still, this is how things are, and a large percentage of waiters' income is in fact, from tips. Which is why this Reddit story is so infuriating. OP went out to dinner with th…

If you feel like you're being cheated by a company's messed up policy, make things harder for them!

You can't be picky and complain about prices. That's too much Karen energy for one body.

A server's credibility is a fragile, yet desperately important thing to maintain if you're a restaurant manager. You wouldn't want to scare off the last of the good ones over a feeble hunch… right? Well, that's exactly what one hot-headed manager did in our next story.

Working in customer service is, as we often say, both a blessing and a curse. However, I don't believe I've covered the subject of tourists mixed with the pleasure of providing top-notch customer service. The story below is an account of a chef who worked at a popular seafood restaurant for tourists. By then, OP claimed, he had been employed in the food business for around eight years. As a result, he has grown accustomed to dealing with demanding clients. Therefore, when the ultimate Karen sho…

Working in customer service is quite a colorful experience, as you get to meet a whole bunch of people, some of whom are polite, others, not so much. I remember the days when I was a waitress… Actually, I fetched people coffee well into my late twenties until I managed to get a gig elsewhere that was far from the public eye. I was relieved that I didn't have to deal with customers anymore…These tipping stories really capture a couple of moments that I think everyone comes across after working a…

Every server feels their stomach drop when they see a toddler seated in their section. Like any service industry member with PTSD, for a split second, they'll imagine the terrors of cleaning melted ice cream from the corners of the booth seats, Karenish mothers yelling at them for a side of ranch, and scrubbing the crayon scribbles off the tabletop...

Anytime there's a contest at a minimum wage job, it seems like whatever corporate baboon who thought of the idea has never actually stepped foot into the establishment they're attempting to manipulate. As out of touch as corporate contests are and no matter how pathetic the 'prize' is, there are still desperate employees who take part in the event. But the real winners, at the end of the day, are always the C-level suit monkeys counting their bonus checks and buying yachts.

People are entitled to having hot takes if they are the right ones. Obviously, some unpopular opinions are not worth giving time for, since they are simply too ridiculous to entertain. But every so often, someone on the Internet poses an idea that makes you think about why certain standards and customs even exist. Or sometimes it's just a well-supported critique of a popular culture phenomenon. Regardless, these are perhaps the few instances in which people online just might be giving the Inter…

Perhaps everyone should have made their resolutions this year to be kinder to their servers and bartenders. If you're not part of the problem but you are witnessing a Karen customer throwing a tantrum for no good reason, perhaps you should consider stepping in and defending the people who have been on their feet for multiple hours and are just trying to get you your food and drinks the way you ordered them. No one is trying to mess up, and so much of what goes on in a bar or restaurant is outsi…

Working in a kitchen is an eye-opening experience that will forever change how one eats at a restaurant. Not only does one gain further appreciation for what servers and restaurant workers have to put up with, but also one has a greater sense of the pandemonium that occurs behind the scenes. Yes, television shows like The Bear provide some insight into this visceral world, but hearing from actual restaurant workers directly is the best window into that experience. These restaurant secrets, whic…