Rules are rules, and at hotels, they exist for a reason. One guest checked into a hotel in the middle of a forest, and a while later, came up to the front desk clerk to enquire about campfires. This guest thought it would be a brilliant idea to light a campfire right outside his cabin so that he could enjoy it from his porch. Dude… do you know anything about fire safety? The front desk clerk stared at him and informed him that 20 yards away, were a bunch of leaves, dry as the desert. He couldn'…

Hotel disputes aren't uncommon, and dare I say it's usually the guest who starts them? Imagine working your shift, minding your own business, when a guest comes right up to you and demands a full refund because they are in fact, leaving now. The thing is, you just checked them in, 45 minutes ago. You know you can't give them a refund… It's against the hotel's policy. On the other hand, you don't really want to start an argument, and anyway, it's late. What would you do? Well, this front desk wo…

When people don't get their way, they'll resort to other measures… such as calling the bank. As told by a user on Reddit, a guest failed to show up to check into their hotel room after reserving 2 very expensive rooms for a couple of nights. The user was an employee at the hotel, working the front desk, and hadn't even received a call from the guest who clearly didn't think he needed to cancel. A few weeks later, the inevitable happened… he got a big bill, which he, of course, called to complai…

Airbnb used to be way cheaper, but thanks to inflation (among other things), it's almost better to check into a hotel. Also, hosts can be frustrating to deal with. I'm not saying guests are angels, but let's just say it's a double-edged sword. This poster (OP) was attending a friend's wedding and opted to stay in an Airbnb. They had to make sure that pets were welcome, because they were bringing along their dog. Luckily they found just the place but upon arrival, the Airbnb owner showed up unan…

‘I never got the food’, said the customer, perplexed, and continued ‘I'd like a refund'. Fair enough, right? Wrong. The restaurant manager's response was astounding, as made it clear that it didn't matter… They were not going to reimburse the customer for the food, regardless of whether they received it or not. If that sounds crazy, that's because it is. But wait, let's pause for a second and rewind. The customer in question took to r/pettyrevenge to share their order gone wrong story. Let's ca…

If you've ever sold something online, you know that the customers aren't ideal. They text you, 'Is this available?', only to ghost you when you answer in the affirmative. Or they promise to pick it up, set up a date and a time, and then never show up. Or they actually show up with half the money and give you a sob story on why you should give them the item for free. Yes, I'm speaking from experience. One man decided to sell an old laptop he had back from his University days, posting it online,…

Every so often, an entitled hotel guest comes along, thinking they can outsmart the front desk manager. However, time and time again, their schemes fail. It seems they underestimate the experience of hotel employees who have truly seen it all. In this particular incident, an entitled guy attempted to rent a room for two hours and then sought a refund, insisting he never used the room. The irony was that the bed was left unmade, and he had forgotten his phone charger in the room. Not the most su…

One city was hit by awful weather, and that led to water outages and busted pipes in surrounding cities, even though they weren't hit directly. One hotel was feeling the wrath of the water outages, and let their guests know that there was a water outage, resulting in a lot of canceled reservations. OP was working the front desk when all this was going down and had to deal with communicating with the guests who did book a room in the end. Let's just say, a couple of them were not happy at all wi…

Have you ever done a deep cleaning of your house and discovered silly oddities and funny trinkets that you imagined were long gone? Crusted with dust and buried in the forlorn corners of our homes, there are hidden treasures from decades past that are revealed when we take a moment to clean up our space. Like the moment you uncrumble a $20 bill in your winter coat, there's no better feeling than finding your own precious valuables squirreled away in the clutter.

Anyone who ever worked in retail knows how frustrating it is to have to explain to a customer the policy of the store and what they can or cannot do if they want to return an item. I once had a 30-minute conversation with a guy who wanted to return an item that was bought in a completely different store, and he simply did not accept ‘no’ for an answer. Being on the other side of the counter is no fun either. I can't tell you how much accumulated random stuff I have in my house simply because a…

Being stranded at the airport is like finding out that the thesis you worked on for ten weeks was on the wrong subject. This helpless, furious feeling that sits in your stomach like a bad apple. Once, I had to stay at the airport for 12 hours, and it was extremely frustrating at the time. My hands clench up whenever I think about it. The airport was practically empty, which made it a little less worse because there was less commotion, but it still wasn't a pleasant experience that I like to loo…

Imagine you are sitting in an uncomfortable, old desk chair that needed to be replaced about 10 years ago, and instead of staring at the empty hotel lobby in front of you, you opt instead to play some Solitaire on your as equally old computer. You are just about stumped when your game is interrupted by a Karen who is on her way to interrupt your peace. She enters the lobby with a dramatic air about her, shouting words that you can't quite make out yet until she gets a bit closer. Anddddd, you h…

This retail worker was weary from unkind customers---until this dude came in. In retail, you tend to remember the best of the best and the worst of the worst customers, while everyone else in between is just a blue. You'll always remember the customer who screamed and threw her bags on the floor like a toddler having a meltdown. But you also remember the kind souls who praise your customer service skills in front of your bosses, or the kind who are genuinely grateful when you help them. In a st…

When you work is customer service, sometimes it's easier to hook it up for a customer just to get rid of them. We all know that there's a certain leeway that managers are privy to extend to clients, but that of course is at their discretion. If all of the sudden a snarky Karen starts insulting the manager personally, things might not go as planned for their 'oh-so-important' refund.

They say that by the age of 40, you should have a vendetta against at least one vacation rental company. For some reason, travel always make people turn extra greedy and with all this cash floating around, sometimes hosts of vacation homes lose a sense of genuine hospitality. In this case, one vacationer had to take justice into his own hands when his vacation stay went down the drain– literally.

Woe to those who deal with sneering customers, conniving hotel guests, and Karens. In other words, I salute anyone who works in the customer service industry, because you have to be tough as nails to tackle these kinds of entitled folk. As shared by u/anna12o, one hotel guest, who was, of course, a Karen, was making her life especially difficult, when it genuinely didn't have to be. You know those types of people who pay for something and then just assume that buys them a one-way ticket to be w…