The saying, ‘The customer is always right’ has long lost its appeal, but that doesn't mean that it doesn't ever hold any truth to it. Employees can miscalculate, leading to big fines, expensive problems, and can generally cost companies big amounts of cash. The wheel of fortune isn't always on our side, but being human, we know it can't be. What goes up must come down, and vice versa. In any case, a company miscalculated big time, leading to the grand mistake of accidentally sending a check for…

The ability to listen and follow directions is often important when it comes to your performance in the workplace. The last thing an employer wants is someone who is going to go rogue and take matters and process into their own hands. Of course, if your job is to be creative and think of new ideas, you'll usually be encouraged to do so, but I'm willing to bet there are still processes and guidelines to follow. The problem is that process is never ironclad unless you're building something like a…