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'They inconvenienced me, so I inconvenienced them': Scammy hotel cancels $65 booked reservations then price gouges to $700 for the eclipse, gets burned afterwards

Grab your welder's glasses because this petty revenge is so brilliant, it may cause retinal damage
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'She took it way past a 10': Co-worker shows her true colors during a work trip when she throws a tantrum at the hotel staff, is now known as the office 'Super Karen'

'She took it way past a 10': Co-worker shows her true colors during a work trip when she throws a tantrum at the hotel staff, is now known as the office 'Super Karen'

Why can't “because they're a Karen” be enough to get someone fired?…
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'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

Serving customers is never an easy job, but working long hours and meeting high standards of service in the hotel industry makes it particularly difficult. The following story comes from an unhappy front desk employee at a hotel. The Original Poster (OP) has extensive experience working in the hotel industry, thus he is aware of security regulations and protocols. But when a particularly demanding visitor stormed into the hotel demanding access to her partner's room, OP's wits were put to the t…
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‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

Are you the type of people who book a hotel room at whatever website has the lowest rate, or do you always book it from the hotel's official website? Even though it is appealing to pay less, there could be a lot of issues with booking through a third-party website. For example, if the booking somehow falls through, the actual hotel can't do much to help, and they would most likely tell you to contact the 3rd-party's customer service, which can be a lot of pain. Another example is what happened…
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‘Suit yourselves…’: Hotel refuses to waive cancellation fee for guest during popular eclipse event, resulting in hotel's major money loss

‘Suit yourselves…’: Hotel refuses to waive cancellation fee for guest during popular eclipse event, resulting in hotel's major money loss

Although, understandably, some policies can't be changed or eased, there should always be room for consideration. Sometimes, even though on paper the policy makes total sense, certain cases prove that there can be exceptions from time to time. Much like the case in this Reddit story. OP (original poster), booked a hotel room a year in advance for next week, which happens to have a solar eclipse event that is highly anticipated. Because of that, when OP booked their room, the room was practicall…
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‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

Some people think that if they will just ignore a problem, it will go away on its own. And as much as we all would have loved it if that was the case, it is often not, which means that if you want something to be sorted, you should probably do it yourself. The guest in this Reddit story thought that all his problems would be sorted by themselves, and then had to deal with the consequences when it turned out that they didn't just go away. The story was written by a hotel clerk, who was approache…
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Judge gets even with local hotel owner for telling worker he'll fire him if he attends jury duty: ‘You can’t fire him because I say so'

Judge gets even with local hotel owner for telling worker he'll fire him if he attends jury duty: ‘You can’t fire him because I say so'

Don't mess with a judge. Bosses think they can get away with anything, and technically, they can get away with a lot, but they can't get away with messing with a judge. The person who attempted this was a hotel owner who told his maintenance worker that he was to do ‘whatever it takes’ to get out of jury duty. He then promptly told the worker that if he failed to do so, he would be fired. The worker was fine with serving, but he was scared of losing his job, so when he was called up to court, h…
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'It's too late now!': Mega-Kevin gets himself fired over a cup of free coffee

Have you ever been jonesing for a coffee so much that you lash out against hotel staff, risking your reputation, well-being, and your livelihood? Yeah, me neither. While coffee beans are delicious and revitalizing, they can also turn hotel guests into bitter Betty's, keen on taking their frustrations out on the staff.
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'[I'm] just shocked she would just let herself in': Hotel guest gets shocking surprise during trip abroad

'[I'm] just shocked she would just let herself in': Hotel guest gets shocking surprise during trip abroad

Let this person's story be a cautionary tale for any traveler . Do you use your hotel's safe while traveling? For a lot of people, they don't think they have anything valuable enough to store inside it, so they just don't use it. Other people use them every time in order to protect their wallets, keys, jewelry, and other valuables. This person was startled to learn that a hotel maid may have been trying to steal from them. In fact, it seems like the maid stole their money right in front of them…
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'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

It is completely understandable to want to complain about a poorly done service. When someone pays for a service, they should be left with a satisfied feeling, and not feeling like they have been mistreated or wronged. What is not completely understandable, is people resorting to lying when something does not go their way. If you are not happy about the way things are done, feel free to complain, but what good does it do if you lie? The only thing it does is damage your credibility. That is why…
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‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

If you want things to get done, 9 out of 10 times, you are going to have to do them yourself. Nobody else will do them for you. If you want to go on vacation, you have to be the one who books the flights, hotels, and attractions. If you are just waiting around for somebody else to do all the hard work for you then–guess what? you are probably not going to go on vacation. I don't know what this customer thought in this Reddit story, but she is the perfect example of these kinds of people who do…
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Karen hotel guest has outburst over unanswered room service call': 'She then proceeds to take out her MOBILE PHONE, press 0 and show me how that is not dialing to our reception'

There are all kinds of people that go to hotels. And as a front desk manager, you never know the kinds of customers you're gonna have to deal with. From kind and respectful folk to absolute Karen and Kevins , it's really just the luck of the draw. In this story, the hotel employee had to deal with a pair of entitled guests. The middle-aged couple sported sour looks on their faces from the second they walked in, and the employee knew they would be difficult to please. He even went out of his way…
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‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

Serving customers is never an easy job. However, meeting the demands of tourists can be 10 times more challenging. Sometimes, in the rush of things, we forget that the ordinary folks who serve us—whether at the restaurant, hotel, or valet—don't work for us; instead, they are just regular people who are trying to make it through their shift with as little trouble as possible. The story that follows is an account of a frustrated hotel employee. The Original Poster (OP) works for a four-star hotel…
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'You can't keep sending things back': Demanding couple keep changing their order in attempt to make servers look incompetent in front of manager

'You can't keep sending things back': Demanding couple keep changing their order in attempt to make servers look incompetent in front of manager

Some customers will try anything to get free stuff, going as far as to make employees working in customer service cry. I mean, if you're working in customer service, chances are you've sobbed your heart out at one point or another, whether from frustration or at the absolutely shocking behavior some people portray because you happen to have a nametag stapled to your shirt. People are the worst. This couple was obviously trying out some elaborate scam in order to get comped for their meal. They…
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‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

It may be said that working as a customer support agent is really challenging. If you stop to think about it, your bosses' opinion of you, or at least their general impression of you, is entirely dependent on your capacity to manage challenging clients in a cool, collected manner. In other words, performance evaluation only takes into account a customer service representative's ability to maintain composure, regardless of his or her level of talent. The story that follows proceeds to be told fr…
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AirBnB host refuses to fix wifi, disgruntled guest changes settings and locks them out: 'I simply reset the router and changed everything'

There are few things less mildly infuriating when traveling than ending up with accommodation where the wifi doesn't work. For one thing, if you're traveling internationally you're going to be on one of various cellular data roaming plans, which are usually overly expensive for the limited amount of data they offer, leaving you dependent on reliable wifi to take care of data-intensive tasks—and for your daily TikTok doomscrolling session. With this in mind, it's wild how many top-tier hotels (a…
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