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'I forcefully upsold them and made them pay double': Entitled guests demand refund from hotel manager for rooms booked at hotel next door

People who work at the hotel front desk see a lot of interesting stuff. On a subreddit, hotel receptionists and managers alike have shared stories about entitled customers making all sorts of weird requests. But one story might take the cake. This one guest not only booked more people than allowed for 'single rooms' but he actually booked at the hotel next door. When he couldn't check in at the right time (because check-in wasn't for another few hours), he got upset and went to the OP's hotel...
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Shocked guest experiences hotel horror story after bizarre intrusion from hotel manager: 'He does not take no for an answer'

When booking a hotel room, one typically has the expectation of privacy—that's actually kind of the whole point. You're paying a premium for the accommodating service and so that you have your “own” room for the duration of your stay—rather than booking a hostel or an Airbnb in someone else's home, where you'd get to hear a German tourist strum their acoustic guitar until early hours of the morning.
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'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

From glitter to an actual bear, it's truly shocking what hotel workers have discovered in rooms after guests leave. Not only is there a ridiculous number of folks who refuse to clean up after themselves, but also there is a startling number of guests who should at the very least alert the front desk that there has been an issue. Some of these guests may have been trying to get out of being charged extra, but in many of these cases, those extra charges are bound to come so you might as well just…
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Update: 'Can I call the front desk to complain?': Teens repeatedly ding-dong dash hotel guests

Update: 'Can I call the front desk to complain?': Unruly teens repeatedly ding-dong dash hotel guests

Hotels are supposed to be an escape to a great night's sleep…but not for this family. Whether you're on vacation or traveling for business , having a good night's sleep is crucial. You're used to your cozy bed at home, so it can be disorienting to be in a foreign place. Luckily, many hotels offer soft beds and cold rooms to get the best night's sleep possible. That allows you to wake up in the morning and be prepared for whatever the day throws at your, whether that's riding waterslides or givi…
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'Thanks for the attitude': Maintenance worker pens resignation letter

'Thanks for the attitude': Maintenance worker pens resignation letter after boss criticises their time off

Maybe leaving their job was for the best. From the way this maintenance worker describes their work environment, it seems like they were way better off elsewhere. We all grow and change in life, we can't help it. Things you once needed turn into things you've outgrown. That happens in careers, too. U/ProjectShadow316 shares that they realized they needed to move on from their job after about two years. It seems like a lot of people hit their limits around that time. Perhaps that's the time fram…
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'My mom has sticky fingers': Mother steals $1,200 vase from hotel, gets caught and makes it her son's responsibility to get her out of the charges

Well, well, well, if it isn't the consequence of your mother's actions. Why is it that the older generation thinks it's fine to just steal from hospitality businesses? Like, yes, you're paying to spend a night or two there, but you're not paying to take home that wall art or tea kettle they put in there for your convenience. This Redditor's mom took it upon herself to leave the hotel with the a robe and crystal vase. She thought she'd get away with it too, if it wasn't for those meddling hotel…
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'We can't and won't help you': Front desk clerk refuses to help entitled hotel guest after he complained that his car got blocked while parking in a management-reserved spot

'We can't and won't help you': Front desk clerk refuses to help entitled hotel guest after he complained that his car got blocked while parking in a management-reserved spot

Why is it so hard for people to just read a sign and follow what it says? I agree, some signs can be really confusing. I once spent 15 minutes in front of a frustratingly unclear sign that was supposed to tell me whether or not I could park my car in that spot. Eventually, after consulting with some passersby, I decided it was not worth the potential parking ticket, and continued to look for a different parking spot for another 15 minutes. Even so, if there is a sign that says “Private Parking”…
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‘I’m stuck in the outskirts of town with my truck': Truck driver left stranded in the suburbs on Christmas after incompetent boss forgets to authorize funds for gas

‘I’m stuck in the outskirts of town with my truck': Truck driver left stranded in the suburbs on Christmas after incompetent boss forgets to authorize funds for gas

I can't imagine managing employees and treating them like toys you can ignore whenever you feel like it. It's as if it's okay to one day pretend you don't have any responsibility for them because you are too tired to deal with these commitments. Who puts these people in charge? One truck driver was left literally stranded in the middle of nowhere without gas, all thanks to his boss. The boss in question was supposed to authorize funds for gas and food on the truck driver's journey, but failed t…
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'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

In hard times, our worth and value become evident. The way a person handles others in trying circumstances speaks volumes. So, while I don't want to jump the gun, I'm quite sure that I'm a terrible person. There is no patience in me when I'm nervous or angry. The story below is of a front desk worker who unfortunately meets the Karen of the century. The Karen in question enters the room totally oblivious of what is going on. OP, however, doesn't let her insults get to him; instead, he keeps cal…
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‘Take your sob story somewhere else': Woman arrives at hotel to check into $1200 room with only $350 in her wallet

‘Take your sob story somewhere else': Woman arrives at hotel to check into $1200 room with only $350 in her wallet

People think they deserve charity for simply existing as if that entitles them to free stuff and a pat on the back. This woman reportedly drove '3 hours just for her kids to be disappointed', but the real disappointment here is that she, as a mother, booked a hotel room she knew she couldn't afford. And not by a bit… by a LOT. But before I get ahead of myself, let's start at the beginning. OP was working as a front desk clerk at an expensive, high-end resort. A woman who had booked a $600 hotel…
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'Sold out means sold out': Entitled hotel guests refuse to check out of their room, staff forcibly remove them

"You can't always get what you want..." Mick Jagger and the 'Stones famously taught us, before then going on to elaborate that “If you try sometimes, you'll find you get what you need.” While that's all well and good, and while this serves as a great message of inspiration about how one should never give up when the going gets tough… There are actually plenty of times in life when you might want something from someone else, and upon being told “No,” you should just take the “No” at face value a…
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‘I’m sorry, there has been an issue with your room payment': Hotel guest gets even with youngsters who throw Christmas parties in the middle of the night

‘I’m sorry, there has been an issue with your room payment': Hotel guest gets even with youngsters who throw Christmas parties in the middle of the night

The holiday season is hardly the time to prank poor unsuspecting souls in the middle of the night, but that is exactly how these youngsters decided to spend theirs. Also, they enjoyed bothering their neighbors with loud music, but let's start at the beginning. One hotel guest who we'll call OP, was staying at the 'Milton' for most of the festive season. He was tired and was not in the mood to party. But there were lots of parties going around, which makes sense, because we're halfway into Decem…
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'This lady filmed me': Karen accuses hotel housekeeping of stealing her daughter's things, tries to get front desk agent fired

'This lady filmed me': Hotel guest falsely accuses housekeeping of stealing her daughter's things, tries to get front desk agent fired

It takes a special kind of hotel guest to misplace important items and then immediately go on the offensive and accuse housekeeping of theft. Perhaps it's generational, perhaps it's having experience being on the other side of these kinds of accusations, or perhaps it's just being a decent human, but I consider myself to be someone who is far more likely to blame himself for a lost item. Hypothetically speaking, if I were convinced that for once it was not my fault this time, I would at the ver…
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'You're not getting in': Front desk clerk denies guest's wife access to hotel room, refuses to give her a key

'You're not getting in': Front desk clerk denies guest's wife access to hotel room, refuses to give her a key

If you are not on the reservation, you don't get a key, simple as that. But one guest's wife found that astoundingly hard to believe when she tried to check in at a hotel where her name wasn't registered. Granted, her husband was staying there, but just because you have a spouse who paid for a room doesn't necessarily mean you get to show up and get served a key on a golden platter. The front desk clerk was just doing their job, as people working in customer service usually are, but you can't w…
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'My employers are stealing from me': Penny-pinching managers try to skim hours off of a receptionist's paycheck, they get caught red handed, facing labor board lawsuits

Working an hourly job makes you appreciate every second you spend on the clock. Depending on your hourly wage (and how bored you get on your shift) you might even know the mathematical breakdown of what you earn per second when you're on the job! So when the bean counters in the back start skimming quarters and dimes off of your daily shift, what does that add up to?
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‘I canceled the room to get her away from me’: Hotel guest throws a tantrum over room reservation, front desk clerk forced to give her a refund

‘I canceled the room to get her away from me’: Hotel guest throws a tantrum over room reservation, front desk clerk forced to give her a refund

Imagine you are sitting in an uncomfortable, old desk chair that needed to be replaced about 10 years ago, and instead of staring at the empty hotel lobby in front of you, you opt instead to play some Solitaire on your as equally old computer. You are just about stumped when your game is interrupted by a Karen who is on her way to interrupt your peace. She enters the lobby with a dramatic air about her, shouting words that you can't quite make out yet until she gets a bit closer. Anddddd, you h…
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