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hospitality

'[Boss] picks NOW to treat me like a child': Hospitality worker gains 5x more sick time off after boss forces them to go to a doctor

'[Boss] picks NOW to treat me like a child': Hospitality worker gains 5x more sick time off after boss forces them to go to a doctor

Why do so many bosses choose to pick on their most hardworking employees? Maybe it's a power thing---the boss still wants to feel in charge, even though they see their employee working autonomously. As an employee in the hospitality field, this person had been enjoying the job for about 18 months before any issues arose. “I am a good noodle,” u/PughpunkBC insisted, adding that they would work nights and never miss their shifts. Their rapport with their boss was all good until the moment the emp…
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‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

You pay, you get a room, simple as that, right? Sometimes, people go to elaborate lengths to get a room for free, and it seems as though this was one of those times. OP was working as a front desk clerk at a hotel when they were approached by a young man who came to check in for the night. He showed OP his ID, but it turns out, the room he had booked was not yet paid for. So OP told him that they had to pay up, leading to a very suspicious turn of events that led OP to believe that they might j…
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Update: 'This is my favorite update ever!': Son forced to deal with mother's $1,200 sticky fingers at a hotel ends up having the most wholesome twist

We recently came across a story of a frustrated son having to deal with the consequences of a supposedly irresponsible mother. ( Read here! ) The mother came to visit the son for the holidays and stayed at a local hotel. A few weeks later, the son gets a package with a vase and a note from his mom saying “call me.” Turns out his mom had stolen a fancy vase from the hotel and the hotel sent her a bill for $1,200 for it and now the mother wanted him to return it. A mortified son, but dutiful none…
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'My mom has sticky fingers': Mother steals $1,200 vase from hotel, gets caught and makes it her son's responsibility to get her out of the charges

Well, well, well, if it isn't the consequence of your mother's actions. Why is it that the older generation thinks it's fine to just steal from hospitality businesses? Like, yes, you're paying to spend a night or two there, but you're not paying to take home that wall art or tea kettle they put in there for your convenience. This Redditor's mom took it upon herself to leave the hotel with the a robe and crystal vase. She thought she'd get away with it too, if it wasn't for those meddling hotel…
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'It was like a clown car': Bullheaded Karen expects a free upgrade after booking a tiny hotel room for her whole family, finds out the hotel is completely booked

Imagine how audacious you'd have to be to expect a free upgrade everywhere you go? Like if you were heading to the mechanic for a tire rotation and expected a full new set of tires. Or if you had coach tickets for your flight home for the holidays and Jeff Bezos just showed up to the tarmac insisting you take his private jet instead. Feels silly, huh?
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'GET ME YOUR MANAGER': Karen flips out because a $50 refund from her hotel is going to take 3-5 business days; receptionist humbles her

As a service industry employee, there's nothing as sweet as the I-told-you-so moment at the front desk. Hospitality employees learn to put up with a lot of hooplah from their customers, so that moment when they get to flex their ounce of power is really important.
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'[She was] talking to me like I'm the idiot': Karen goes berserk when the hotel receptionist explains how room service works, realizes her misunderstanding and stalks off defeated

Everyone's stayed at a hotel or motel at least once in their life. The magical wonders of continental breakfasts, freshly made beds, and clean white towels get cemented in your memory, making your hotel experience (even the non-luxurious kind), memorable simply because it may be the one time in your life that you're pampered with room service. Your hotel experience is designed to go quite smoothly, that is, unless you're a poor listener and a tyrannical Karen...
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travel travel-story hawaii peasants tales-from-the-front-desk reddit front-desk rich-guy entitled bougie unprepared deserved slumming-it hilarious funny lol story hospitality

'I calmly explained that that was not possible or legal': Entitled rich guy forced to slum it with the 'peasants' after being caught completely unprepared in the tropics

Rich people think they can buy the whole world– and sometimes they can afford it –but society doesn't always work like that. Although many 1%ers have gotten used to flexing their wealth in order to take leaps and bounds, while getting exactly what they want at warp speed, occasionally they get burned by the harsh reality of the word ‘no’. To the delight of us regular folks out there, a rich person's fall from graces can be extremely entertaining.
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'It came out to like $2,400 after legal fees': Hospitality worker sues boss after claiming he was underpaid, worker wins in court

Props to this OP! We all know it can be hard to advocate for ourselves in a work setting. Especially when the boss isn't having it. In this story, the OP knew he was being underpaid as a hospitality worker. So, he decided to tally up all of his hours, during AND after work hours, and then submit the evidence to his boss as a backing for why he deserves a raise or at least to be compensated fairly. Well, his boss just laughed him off.
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airport airline plane flight flying passenger rude entitled insolent hospitality bags baggage delayed gate refuse flights pilot flight-attendant

'People turn crazy at the airport': Entitled passenger refuses to store their bag in the overhead bin, getting himself arrested and forcing the entire plane to disembark

he last place you want to push the limits on security protocol is the airport. Yet, for some reason, people still feel entitled to their own comforts. Sorry Bub, but if we're all taking our shoes off and being patted down by an angry TSA agent, you gotta do it too.
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'I just want what I was promised': Airline offers a passenger $700 to give up his seat then tries to dupe him into accepting 20,000 sky miles instead

Waiting around in the airport is a lot like getting stuck in purgatory. Time comes to a standstill, nobody makes eye contact with you, your body aches for no reason, and even if it's 7AM, someone's at the bar drinking a beer. And when you're waiting at your gate in your terminal, nothing matters except getting on your plane and heading to your destination– anything to get you out of this grey, timeless dump.
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'I was told I'd be making $15/hr, flat': Housekeeper blindsided by employer at resort after salary keeps changing

'I was told I'd be making $15/hr, flat': Housekeeper blindsided by employer at resort after salary keeps changing

How many red flags does one need before it's time to quit and run? Imagine going through an interview process and being told an hourly rate that you're comfortable with should you get the position. Then, you get said position and you're told the exact same number as you sign the contract. Now that the contract is signed and you're beginning to schedule your training, you're told a wildly different number by someone else. You contact your boss and they tell you not to worry about it. You move fo…
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'She messed with the wrong student; she never complained again': Barista student schools Karen customer after one too many coffee ‘remakes’

'She messed with the wrong student; she never complained again': Barista student schools Karen customer after one too many coffee ‘remakes’

Working in customer service, hospitality, retail, or any other field that requires you to have human interaction with Karens on a daily basis, gives you a strong backbone you never asked for, and bucketloads of apathy. At first, you feel like a failure when a customer screams at you, demanding a free refill because your coffee tastes like the back of a dump truck. You realize it's ridiculous that a total stranger has the power to make you feel like a blundering fool, all over a cup of coffee. E…
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