One barista is confused and annoyed by the rules their manager is making up. They took to r/mildlyinfuriating to share the story. But commenters informed them that they might be looking at things all wrong. Their issue revolves around making custom drinks for the patrons of their coffee shop. Some chains embrace the custom drink trend, including all of the Tiktok drinks with names like “Snickerdoodle Cinnamon Chocolate Chai Latte”

Tipping culture has become a topic of discussion lately, as a lot of companies now offer tipping options on their card readers, even if they did not previously participate in tipping. Tipping used to be reserved for workers such as servers, but now it seems like any corporation can request a tip. Some customers find it ridiculous, while others participate in tipping because they sympathize with the low wages many people in the service industry face. However, what if an employee added a tip to y…

The owner of this coffee shop is in for a surprise. They somehow decided to run a business without doing some pretty basic research on how to pay their employees. As a teenager, getting your first job can be a joy. You suddenly have some walking-around money, or driving-around money, since you now have enough cash to fill your tank and drive your friends around. It might only be a few hundred dollars per month, but since you're working for the first time, you don't know any better. Many states…

One barista had to work a shift alone , and the pressure was high. Working solo means you have to do a bunch of different tasks all at once, while a crowd of customers glares at you for not making their food and drinks quickly enough. It's the type of situation that food service workers hope to never be in, but it happens all too often thanks to call-outs. This barista told their story of what happened when they encountered a customer who they thought was being impolite . Plus, this was the typ…

After working in customer service, there are some experiences that will stick with you long after. These experiences will mostly be the exceptional ones that stand out even from every other bizarre daily interaction.

It must be difficult to be a barista if you don't like to make coffee. Or to be clear, it seems like some baristas look down on anyone who doesn't like their coffee black. They seemingly have a personal vendetta against the vast majority of coffee drinks who don't want their bean juice to be bitter and scalding. Lots of people love frappes or lattes or any number of blended coffee drinks, and this love is fueled by social media “secret menu” hacks. When social media was in its younger years, a…

Don't bite the hand that feeds you. For folks who work late night shifts, it's more important to remember the mantra, 'don't bite the hand that caffeinates you!' When you have a good rapport with your local barista, good things can happen. When you make an enemy out of your coffee server… You're gonna have a bad time.

Two can play this game.

Some people say revenge is a dish best served cold. Have you ever wished you could get even with someone who was rude to you? I know I have. That’s what one former barista did when she met her old nemesis, a snooty realtor who used to belittle her and her co-workers. When u/ Forsaken-Problem6758 decided to sell her house, she had the perfect opportunity to get back at the arrogant realtor who used to treat her like dirt. She pretended to be interested in his services and wasted his time with fa…

Nothing will stop a Karen who's in need of her caffeine! The concept of a line? Not on her radar. How about being polite to the barista who's taking her order? Nope. What about patience? Forget about it. We don't expect patience from the Karens of the world. How foolish are we at this point? This is 2023, after all! This thread was posted to Reddit's r/EntitledPeople subreddit by u/HotSeaworthiness8479 , who was working at an understaffed coffee shop at the time that was also the most popular o…

Working in the service industry is one of the toughest to endure, as customers, management, and coworkers can really get under your skin. You need the patience of a sloth, the memory of an elephant, and the speed of a cheetah. Picture this: a family of eight, children sobbing whilst simultaneously drooling, parents at their wit's end just rattling off their order to you while corralling their children. Having a long list of dietary restrictions and substitutions to their order after demanding y…

Working in any kind of customer service, you're constantly exposed to the worst sorts of people. When you're still fresh and green into a customer service job, you approach it with a certain sense of optimism, telling yourself and anyone who asks how excited you are to help people and make a difference in their life with your incredible service. With bright eyes, you look around you, wondering why your seasoned coworkers are so haggard and embittered, approaching the day with a thousand-yard st…

Working as a barista, you get to meet a bucketload of the general population, most of whom are wildly entitled, despite the fact that underneath their short blond haircut and agitated pointing finger, they're just like you: a human being. Unfortunately, customers were either brought up without manners and never managed to get a knack for them, or they were brought up with manners, and chucked them out the second they turned 18. In any case, OP was working as a barista at a cafe, when a Karen re…

For some people, it's not actually winning that makes their gears hum—it's thinking they've won. Let's be honest… they're so singularly focused on winning that they probably don't even realize what it is they were actually arguing about in the first place. The fact that they're not getting what they want doesn't matter as long as they feel like they've won. This is a problem you will run into time and time again when you engage with the masses in a retail or customer service role. When you're d…

Fighting back the urge to laugh when an adult is having a full-blown meltdown right in front of you over basically nothing is one of the most challenging parts of working retail—but you only reach this level of reaction when you've put up with it enough times that you no longer have the ability to experience the trauma of being shouted at that you did when you first started. Not only that but—when they're making obscene demands—you have to fight every muscle in your body that wants to do precis…

Starting a new job is always tough. Sure, you might have tons of knowledge and industry experience, but there's always a different way of doing the same old thing at every new organization you walk into. You might think that a square peg would always just fit into the square hole, but your new job may require you to revolve the square 360 degrees clockwise, counterclockwise, and then on a vertical axis—all before putting it in the same square hole you always did before. Sure, it may be stupid,…