prank

customer service comcast cable prank
Via: Elliott
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Here’s yet another reason to join the cord-cutting revolution.

A man in Spokane, Washington was surprised to find out that Comcast had changed his name from Ricardo Brown to “a**hole” Brown on his most recent bill.

He and his wife Lisa had been trying to cancel their cable subscription with the company, which should have been a very simple process.

But it was not.

They first reported the issue to consumer advocate Christopher Elliott, who wrote:

Instead of complying immediately, a representative escalated her call to a retention specialist, who tried to persuade her to keep the cable service and sign a new two-year contract.

His wife said she was not being rude, but the Comcast customer service agent decided to get back at them for not taking the offer in the most passive aggressive and childish way possible.

Elliot spoke with a Comcast rep who eventually apologized.

“We have spoken with our customer and apologized for this completely unacceptable and inappropriate name change,” he said. “We have zero tolerance for this type of disrespectful behavior and are conducting a thorough investigation to determine what happened. We are working with our customer to make this right and will take appropriate steps to prevent this from happening again.”

The company also promised to fire the employee responsible and has offered to both waive the $60 cable cancellation fee (how generous) and provide a refund of their two years of cable service.

Via: MrLeeFind
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Toronoto Maple Leafs player Nazem Kadri was benched on Monday because he overslept and missed a team meeting.

So a reporter for Canada’s CP24 was out on the streets asking fans what they thought of the decision.

One man seemed to have something intelligent to say… at first.

“He gets paid a lot to be there,” he says. “So I think he should just f*ck her right in the pu**y.”

The reporter was not pleased, and she quickly sends the camera back to the anchor.

“Oh my goodness,” she says. “That was awful.”

The FHRITP meme started last year when filmmaker John Cain uploaded various videos of reporters getting pranked live on the air which eventually turned out to be hoaxes.

This one however, appears to be all too real.