Here’s yet another reason to join the cord-cutting revolution.
A man in Spokane, Washington was surprised to find out that Comcast had changed his name from Ricardo Brown to “a**hole” Brown on his most recent bill.
He and his wife Lisa had been trying to cancel their cable subscription with the company, which should have been a very simple process.
But it was not.
They first reported the issue to consumer advocate Christopher Elliott, who wrote:
Instead of complying immediately, a representative escalated her call to a retention specialist, who tried to persuade her to keep the cable service and sign a new two-year contract.
His wife said she was not being rude, but the Comcast customer service agent decided to get back at them for not taking the offer in the most passive aggressive and childish way possible.
Elliot spoke with a Comcast rep who eventually apologized.
“We have spoken with our customer and apologized for this completely unacceptable and inappropriate name change,” he said. “We have zero tolerance for this type of disrespectful behavior and are conducting a thorough investigation to determine what happened. We are working with our customer to make this right and will take appropriate steps to prevent this from happening again.”
The company also promised to fire the employee responsible and has offered to both waive the $60 cable cancellation fee (how generous) and provide a refund of their two years of cable service.
"She walked into the lobby and was carrying a Dunkin' Donuts box, walked up to the window, when the officer greeted her asked if he could help here she said 'I'm here to feed the pigs,'" Framingham police Lt. Harry Wareham said.
McNamara then allegedly reached into the box and began throwing raw bacon and sausage at the officer and smearing the greasy meat onto the bulletproof glass.
"It's clear she may need help," Wareham said.
Well, this is awkward.
A woman at a mall pretends to find $100 under the chair of another woman seated at a makeup counter.
Almost immediately she claims it to be her own, even pretending to check her purse for the missing bill.
At least she seems to laugh it off when the truth is revealed.