Customer Service: It Gets Worse

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Dan Savage created the It Gets Better project in 2010 to help at-risk LGBT youth. In 2013, Stephen Pankhurst has created the It Gets Worse project to inform people entering the customer service industry are about to have their souls ripped from their bodies and then stomped on by deplorable hellspawn.

Customer service: if anybody tells you it gets better, they're a dirty, rotten liar.

Status Update of the Day: People Who Call 911 About a Facebook Outage Are the Worst

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Facebook and Instagram were down for a brief period of time on Monday, and this was enough to send some people into a panic.

The local 911 dispatcher in the East Bay area of California told the Claycord blog that they received 5 different calls from people complaining about the outage.

“Our lines are [sic] dedicated to handle life and death calls, and even though Facebook is important to a lot of people, it’s not a matter of life and death when it stops working,” the dispatcher said. “One caller even called back to tell me I was being rude because I told her it wasn’t a life threatening emergency.”

The hacker group Lizard Squad initially claimed responsibility for the outage, but Facebook later issued a statement denying the group’s involvement.

“Earlier today many people had trouble accessing Facebook and Instagram,” they said. “This was not the result of a third party attack but instead occurred after we introduced a change that affected our configuration systems. We moved quickly to fix the problem, and both services are back to 100% for everyone.”

Fortunately it only lasted an hour, so these 5 terrible people were able to quickly get back to posting selfies, babies and gross food pictures. PHEW.

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